73% Merit Score
This was a positive overnight inspection and under the AA Quality Standards, Ormonde House Hotel continues to achieve a Three Star Metro Hotel classification with an AA Merit score of 73%. In terms of hospitality, the team was pleasant and interacted very well with guests. Service delivery ran smoothly throughout the visit. Physical aspects also remain to a good standard but some annoying niggles were noted & discussed. Bedroom quality is unified throughout, with good co-ordination of furnishing and fabrics. The newer bathrooms provide facilities of a higher standard. They all offer good ease of use, quality fixtures and fittings and are well maintained. Housekeeping standards were generally very good throughout all areas bedrooms, bathrooms and public areas. Whilst there is no requirement for dinner to be served, the provision of this was very welcome with a very good choice offered and well balanced dishes. The evening meal was well presented tasty and enjoyable. The kitchen team are to be congratulated. The hotel is in a convenient location for the New Forest, town centre, local restaurants and tourist attractions, a great asset. Gardens are well kept with good signage and car parking a bonus. We wish Mr Ames and his team every success with future plans and look forward to returning during the next cycle of inspections.
– AA inspection March 2018
A really nice stay
We stayed for five nights and could not fault a thing. Friendly helpful staff, the place is clean warm and very welcoming.
Breakfast is spot on with a range of choices, the ingredients are locally sourced and are top quality.
Will definitely stay again if I’m in the area.
– Perriam October 2017
We booked one of Ormonde’s Garden Suites for two nights. The accommodation was separated from the main building and was spotlessly clean, quiet, spacious and very comfortable. The suite had a large bathroom with a spa bath and shower over, a very comfortable king sized bed, a lounge area and a small well equipped kitchen. We slept like logs, made use for the spa, used the kitchen to reduce our usual restaurant bills and had breakfast served in the suite each morning. Insulated boxes containing our breakfast order were brought to the suite by nice friendly staff. The choice was good and the quality was excellent. We would certainly re-book next time we are in the area.
– Harry September 2017
I stayed here with my wife and our two small dogs. The hotel is really nice and located right next to the New Forest.. The rooms smelt lovely…a good start. The room was spotless and a good size. The cooked breakfast was excellent and so was the evening meal. The evening meal was way above expectation and one of the best we’ve had at a hotel. The chef is superb. All the staff were friendly and helpful. We really enjoyed our short stay but would definitely like to revisit. Highly recommended.
– Anonymous September 2017
Great Value for money
The room was spotlessly clean, freshly painted and well equipped. Breakfast £10 excellent value. Older style hotel within easy walking distance to the village. The New Forest across the road and a short drive to Beaulieu. Thoroughly recommend this Hotel.
– Tony September 2017
5 star service
Such a lovely friendly hotel – and in a perfect location for exploring the forest and the lovely town. The food is 5 star – amazing !! wish we could have stayed longer to enjoy another evening meal there . Lots of lovely little touches like flowers on dining tables – beautiful cutlery and crockery and very friendly but professional service from all staff . Everywhere in the hotel was spotlessly clean . The rooms , although not particularly modern , have everything you need including toiletries tea and coffee making facilities etc We had room 5 for one night – which was lovely – and had pine 3 for next 2 nights (we knew in advance we had to change due to a regular customer booking room 5) pine was a bit noisy when someone ran the hot water due to the pump being in the lobby of our suite but because we had mentioned it when asked how we had slept (not a complaint just a comment) we were given a discount ……very kind gesture and greatly appreciated. We will definitely return to this hotel and highly recommend it …….make sure you have an evening meal as well as breakfast .
– Deana September 2017
Superb Dog Friendly Hotel
Had a 3 night stay at The Ormonde House Hotel, excellent location, slap bang in the middle of the New Forest & a short walk to the centre of Lyndhurst. Facilities were first class & everything you could need for a stay with your pet was provided for. Breakfast was first class (recommend the boiled duck eggs with soldiers) & was delivered on time & hot to the room every morning. The staff were very pleasant & helpful. Will definitely be going back again.
– Mr. Lee May 2017
What a find!
We were due to camp in The New Forest but rain stopped play and so we needed a place to stay with our two dogs.
We were lucky enough to find this place, who provided us with a much needed place to stay at short notice.
We really fell on our feet here and were placed in Room 7, which is the big dog friendly room above the main entrance.
The room was spotless, with a settee and a large en suite bathroom. We were even provided with throws for the settee!
Location was excellent, only a short stroll in to the lovely village of Lyndhurst and across the road from Bolton’s Bench in The New Forest, where we went for a lovely evening stroll amongst the ponies!
Breakfast was excellent. All cooked to perfection and served by great staff.
A really lovely place to stay in a beautiful part of the world.
– Anonymous August 2017
Just the Ticket
We were visiting relatives in the area and we booked a night in this hotel as it was a convenient spot for us. We certainly got it right. we arrived to a wonderful welcome and found we had been upgraded to a room with a jacuzzi. The room was excellent, clean with good facilities and a nice view from the window. Breakfast was very good indeed and served in a friendly, but not overwhelming, manner. The location was very good for walking in the New Forest which we found to be a special place.
When we next visit our relatives we will be booking this hotel again.
– John June 2017
Nice hotel in a lovely town
Myself, my wife and our dog spent one night at the Ormonde House Hotel in July 2017. We had a room on the top floor which was a reasonable size with a nice bathroom. Decor was good and the bed was comfortable. Breakfast was great with a good choice and there is a conservatory to eat in for views over the front garden. Plenty of parking at the front and only a short walk into the centre of Lyndhurst and the open spaces of the New Forest are just across the road, ideal for dog walking. Staff were all friendly and helpful. A good option if staying near Lyndhurst and slightly less pricey than some places in what is an expensive place to stay generally.
– Anonymous July 2017